{"id":1273,"date":"2017-08-02T09:20:54","date_gmt":"2017-08-02T08:20:54","guid":{"rendered":"http:\/\/vger.datos.co.uk\/ClientKnowledgebase\/?p=1273"},"modified":"2024-05-13T13:34:01","modified_gmt":"2024-05-13T13:34:01","slug":"how-to-checkreage-customer-balances","status":"publish","type":"post","link":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/?p=1273","title":{"rendered":"How to Check\/Reage Customer balances"},"content":{"rendered":"<p>If you find that the ageing is appearing incorrectly\/not as expected on a customers account, the first step would be to try reageing the accounts, by following the steps below.<\/p>\n<ol>\n<li>Go to Customer Setup.<\/li>\n<li><span style=\"line-height: inherit;\">Click on Utilities-&gt;Check\/Reage Customer Accounts<\/span><\/li>\n<\/ol>\n<p><span style=\"line-height: inherit;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1274 size-full\" src=\"http:\/\/vger.datos.co.uk\/ClientKnowledgebase\/wp-content\/uploads\/2017\/08\/1.png\" alt=\"\" width=\"981\" height=\"398\" \/><\/span><\/p>\n<ol start=\"3\">\n<li>This will bring up the\u00a0&#8220;Check\/Reage Customer Accounts&#8221; window.<\/li>\n<li>Tick both check boxes to \u2018reage balances\u2019 and \u2018list errors only\u2019<\/li>\n<li>Click on the green tick to run the process.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1275 size-full\" src=\"http:\/\/vger.datos.co.uk\/ClientKnowledgebase\/wp-content\/uploads\/2017\/08\/2.png\" alt=\"\" width=\"979\" height=\"732\" \/><\/p>\n<p><strong>Once completed, check the ageing on the accounts to ensure that it is now correct.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you find that the ageing is appearing incorrectly\/not as expected on a customers account, the first step would be to try reageing the accounts, by following the steps below. Go to Customer Setup. Click on Utilities-&gt;Check\/Reage Customer Accounts This will bring up the\u00a0&#8220;Check\/Reage Customer Accounts&#8221; window. Tick both check boxes to \u2018reage balances\u2019 and [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,8],"tags":[252,289],"class_list":["post-1273","post","type-post","status-publish","format-standard","hentry","category-troubleshootingoffice","category-troubleshootingguides","tag-incorrect-ageing","tag-customer-ageing"],"_links":{"self":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts\/1273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1273"}],"version-history":[{"count":1,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts\/1273\/revisions"}],"predecessor-version":[{"id":49555,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts\/1273\/revisions\/49555"}],"wp:attachment":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}