{"id":1872,"date":"2017-10-17T09:21:10","date_gmt":"2017-10-17T08:21:10","guid":{"rendered":"http:\/\/vger.datos.co.uk\/ClientKnowledgebase\/?p=1872"},"modified":"2017-10-17T09:21:10","modified_gmt":"2017-10-17T08:21:10","slug":"how-to-enter-customer-and-supplier-refunds","status":"publish","type":"post","link":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/?p=1872","title":{"rendered":"How to Enter Customer and Supplier refunds."},"content":{"rendered":"

Supplier Refund<\/h2>\n

Step 1: Submit a lodgement<\/h3>\n
    \n
  1. Go to Sales Ledger -> Receipts Other.<\/li>\n
  2. Enter in Lodgement Number, Lodgement Date and Bank account.<\/li>\n
  3. Enter in the Amount to Bank.<\/li>\n<\/ol>\n

    \"\"<\/p>\n

      \n
    1. Go to the table and select F4 in the Nominal field this will bring up Nominal\/Ledger Lookup List.<\/li>\n<\/ol>\n

      \"\"<\/p>\n

        \n
      1. Select the Nominal code needed.<\/li>\n
      2. \u00a0Enter Payer Name, Reference (optional),and Amount Received.<\/li>\n<\/ol>\n

        \"\"<\/p>\n

          \n
        1. Select the Save Icon. A confirmation window will appear asking you to save lodgement select ‘Yes’<\/li>\n
        2. You can view this lodgement on the Receipts Report.<\/li>\n<\/ol>\n

          Step 2: Refund the Supplier account.<\/h3>\n
            \n
          1. \u00a0Go to Nominal Ledger > Journal Management.<\/li>\n
          2. Select Monthly Journals > Debtor\/ Creditor Adjustments > Create Creditor Adjustments.<\/li>\n<\/ol>\n

            \"\"<\/p>\n

              \n
            1. The Supplier Journal Adjustment window will appear, enter in details for supplier, date and nominal. Enter reason for refund and then enter the amount being refunded into Net field.<\/li>\n<\/ol>\n

              \"\"<\/p>\n

                \n
              1. Select Save Icon. You’ll be asked to confirm adjustment select ‘Yes’.<\/li>\n
              2. When the CJ is saved it will now show on the supplier statement in Supplier Setup.<\/li>\n<\/ol>\n

                Customer Refund<\/h2>\n

                Step 1: Submit a lodgement<\/h3>\n
                  \n
                1. Go to Purchase Ledger -> Payment Other.<\/li>\n
                2. Enter in Bank account, Cheque Reference, Payment Date, name of Payee and Payment Amount.<\/li>\n<\/ol>\n

                  \"\"<\/p>\n

                   <\/p>\n

                    \n
                  1. Go to the table and select F4 in the Nominal field this will bring up Nominal\/Ledger Lookup List.<\/li>\n
                  2. Select the Nominal code needed and enter in the payment details.<\/li>\n<\/ol>\n

                    \"\"<\/p>\n

                      \n
                    1. Select the Save Icon and confirm to save the payment.<\/li>\n
                    2. You can view this payment in the Payments\u00a0Report.<\/li>\n<\/ol>\n

                      Step 2: Refund the account.<\/h3>\n
                        \n
                      1. Go to Sales Ledger -> Customer Setup.<\/li>\n
                      2. Enter Customer Code -> Select Tools -> Create Debtor Journal Adjustment.<\/li>\n<\/ol>\n

                        \"\"<\/p>\n

                          \n
                        1. The Customer Journal Adjustment window will appear, enter in details for customer, date and nominal. Enter reason for refund and then enter the amount being refunded into Net field.<\/li>\n<\/ol>\n

                          \"\"<\/p>\n

                            \n
                          1. Select Save Icon. You’ll be asked to confirm adjustment select ‘Yes’.<\/li>\n
                          2. When the DJ is saved it will now show on the customer statement in Customer Setup.<\/li>\n<\/ol>\n

                             <\/p>\n","protected":false},"excerpt":{"rendered":"

                            Supplier Refund Step 1: Submit a lodgement Go to Sales Ledger -> Receipts Other. Enter in Lodgement Number, Lodgement Date and Bank account. Enter in the Amount to Bank. Go to the table and select F4 in the Nominal field this will bring up Nominal\/Ledger Lookup List. Select the Nominal code needed. \u00a0Enter Payer Name, […]<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,20],"tags":[199,236,273,310,347,384,421],"class_list":["post-1872","post","type-post","status-publish","format-standard","hentry","category-howtoguides","category-howtooffice","tag-refund","tag-customer-refund","tag-supplier-refund","tag-refund-customer","tag-refund-supplier","tag-refund-a-customer","tag-refund-a-supplier"],"_links":{"self":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts\/1872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1872"}],"version-history":[{"count":0,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts\/1872\/revisions"}],"wp:attachment":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1872"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1872"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}