{"id":3302,"date":"2018-05-01T10:28:31","date_gmt":"2018-05-01T09:28:31","guid":{"rendered":"http:\/\/vger.datos.co.uk\/ClientKnowledgebase\/?p=3302"},"modified":"2018-05-01T10:28:31","modified_gmt":"2018-05-01T09:28:31","slug":"season-office-crashing-at-11-on-startup","status":"publish","type":"post","link":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/?p=3302","title":{"rendered":"Season Office Crashing at 11% on Startup"},"content":{"rendered":"<p>If Season Office crashes on startup when it reaches <strong>11%<\/strong> and you get a message saying <strong>&#8216;SeasonOffice.exe has stopped working&#8217;<\/strong> then this generally means that no default printer has been set in Windows for the user that is currently logged in.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3303 size-full\" src=\"http:\/\/vger.datos.co.uk\/ClientKnowledgebase\/wp-content\/uploads\/2018\/05\/crashing.png\" alt=\"\" width=\"628\" height=\"483\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>How to resolve this<\/h2>\n<p>To resolve this you need to set a default printer in Windows, to do this follow the below steps.<\/p>\n<ol>\n<li>Go to your start menu in the bottom left of your computer and search for &#8216;<strong>Control Panel&#8217;<\/strong>, click on it to enter the Control Panel<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3304 \" src=\"http:\/\/vger.datos.co.uk\/ClientKnowledgebase\/wp-content\/uploads\/2018\/05\/control-panel-1.png\" alt=\"\" width=\"433\" height=\"665\" \/><\/p>\n<ol start=\"2\">\n<li>Within the Control Panel, navigate to the<strong> &#8216;Devices and Printers&#8217;<\/strong> option and click on this<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3305 size-full\" src=\"http:\/\/vger.datos.co.uk\/ClientKnowledgebase\/wp-content\/uploads\/2018\/05\/control-panel-2.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li>\u00a0In <strong>Devices and Printers<\/strong> you will see all your printers listed. <strong>Right click<\/strong> on the printer that you want to be your default and click the option <strong>&#8216;Set as Default Printer&#8217;<\/strong><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3306 size-full\" src=\"http:\/\/vger.datos.co.uk\/ClientKnowledgebase\/wp-content\/uploads\/2018\/05\/default-printer.png\" alt=\"\" width=\"1315\" height=\"867\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Now with your default printer set, try to reload Season Office and it should now open successsfully.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If Season Office crashes on startup when it reaches 11% and you get a message saying &#8216;SeasonOffice.exe has stopped working&#8217; then this generally means that no default printer has been set in Windows for the user that is currently logged in. &nbsp; How to resolve this To resolve this you need to set a default [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,8],"tags":[215,239,405,442,479,516,553,577,590],"class_list":["post-3302","post","type-post","status-publish","format-standard","hentry","category-troubleshootingoffice","category-troubleshootingguides","tag-crash","tag-startup","tag-crashed","tag-not-loading","tag-not-working","tag-not-opening","tag-wont-open","tag-office","tag-wont-load"],"_links":{"self":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts\/3302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3302"}],"version-history":[{"count":0,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=\/wp\/v2\/posts\/3302\/revisions"}],"wp:attachment":[{"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3302"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3302"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vger.datos.co.uk\/Clientknowledgebase\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}