User Count Exceeded in Season Office

Occasionally, when opening Season Office, the user will be prompted with the error message: “User Count Exceeded. Season will load, but access to programs will be restricted.”

This means that there are NO available user licenses to use within Season Office.

This can happen if another user fails to log out of the application correctly. The license that is in use on the user’s PC will still be active, and so is not available again for another user to use.

If this message appears on a user’s screen, they have the option of logging off an active user within the Season application to free a license up.

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Alternatively, if all licenses are registered to active user accounts, the user may need to contact the Datos Offices and speak to a member of the Sales Team regarding quotation for an extra Office License.