How to enter a Debtor Journal Adjustment

It may sometimes be necessary to adjust a customers balance without putting on either an invoice, credit note or receipt. In this case the best option is to create a Debtor Journal Adjustment.

A Debtor Journal Adjustment adjusts the customers balance and the nominal ledger.

To enter a Debtor Journal Adjustment,

1. Open the Customer Setup program and load the customer (Operations Menu -> Sales Ledger -> Customer Setup, then press F4 to select the customer)

2. From the ‘Tools’ menu select ‘Create Debtor Journal Adjustment’
3. This will load the Debtor Journal Adjustment program.

4. Select whether the adjustment will be an invoice or a credit.
5. The Customer should be preloaded but can be selected using the popup
6. Enter in the date for the adjustment. This is the date that will appear on the customers statement.
7. You will need to enter in a nominal code (and analysis code if necessary) that the adjustment goes to.
   • Since the nominal ledger is double entry, one side of the adjustment will always update the Debtor Control Account
   • The nominal you enter here is the nominal code for the other side of the double entry.
8. Enter in a Reason. This will be displayed on the customer statement.
9. Finally enter in the Net, Vat and Total amounts.
10. When everything has been entered correctly click on the save icon to save the adjustment.
    • You will be asked if its OK to Save Adjustment
    • You will then be given a adjustment number. These are in the format DJX where X is the unique number.

The debtor journal adjustment should then have updated the customers balance and updated the statement.